Website & Email Privacy Policy

Jacksonville University values and respects individuals' privacy and actively seeks to preserve the privacy rights of those who share information with us. We believe in transparency and want you to understand what information we collect when you visit the University's websites and what control you have over that information. This privacy statement describes, in general terms, how we collect your information, why we collect your information, and how we use or share your information.

Student Education Records

​Jacksonville University complies with the Family Educational Rights and Privacy Act (FERPA), which generally prohibits the release of student educational records without student permission.

Information Usage

In the course of using the Web Sites, you may choose to provide information to the university via web forms, e-mail or other electronic means. Personally identifiable information submitted will be used only for JU related purposes. Jacksonville University will not sell this data to outside parties.

Requests for information and information submitted via forms on Web Sites will be directed to the appropriate staff to respond to those requests and may be recorded to help us improve our site to better respond to similar requests.

JU may use this information in any investigation of a potential violation of JU policies and procedures or as required by federal, state or local law.

Server Logs and E-mail Tracking

Jacksonville University servers and Web Sites generally log activity usage of our Web Sites. Such logging includes, but is not limited to:

  • Hostname - The hostname and/or IP address of the user/client requesting access.
  • HTTP header, "user-agent" - The user-agent information includes the type of browser, its version, and the operating system it is running on.
  • HTTP header, "referrer" - The referrer specifies the page from which the client accessed the current page.
  • System date - The date and time of the user/client request.
  • Full request - The exact request the user/client made.
  • Status - The status code the server returned to the user/client.
  • Content length - The content length, in bytes, of the document sent to the user/client.
  • Method - The request method used.
  • Universal Resource Identifier (URI) - The location of a resource on the server.
  • Query string of the URI - Anything after the question mark in a URI.
  • Protocol - The transport protocol and version used.
  • E-mail address – In some cases, the e-mail address of the intended recipient of an e-mail may be logged when a link is accessed inside of an e-mail.

Log Usage

JU regularly uses analysis and reporting tools to evaluate web server logs and e-mail tracking to understand usage and effectiveness of our Web Sites and e-mail communications. These tools are used to evaluate aggregate usage and analyze trends. JU, by practice, does not engage in monitoring or tracking the activities of individuals. JU may use log information in any investigation of a potential violation of JU policies and procedures or as required by federal, state or local law.


Jacksonville University may use cookies to track the date of last visit or user preferences on a Web Site. Web Sites may use cookies to track and pass session data as a method for facilitating the operation of a specific application.


All Jacksonville University Web Sites conform to this privacy statement unless an alternative privacy statement is explicitly provided on that site.


JU Web Sites and e-mails may provide links to non-JU web sites. Jacksonville University is not responsible for the content, privacy policies or practices on those sites.